Bill and his wife are some of the nicest people I have worked with. They are dependable and actually follow through on what they say. I seldom see this type of service in our culture. I would have scored higher on price, but we have spent more than we normally feel comfortable with. You get what you pay for, so I recommend you splurge a bit to have an amazing turf! My picture is not the greatest, but shows under a large tree that is usually bare.