Bill, whose business this is, currently is doing all the work himself; he’s a thoughtful and careful, and has a plan for how to improve our weedy lawn over a period of a couple of years with almost no use of pesticides, through aeration, fertilization, etc. We’re on contract with him now to do this work and he also mows the lawn. It’s great to work with somebody who I can meet and shake hands with and who is actually doing the work, as opposed to hiring a bunch of lightly-supervised less skilled people to do it. His prices are reasonable. So far so good!